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The Folde Expands Laundry Delivery to Houston, TX

The Folde Expands Service to Houston, TX.

OH, HEY HOUSTON::

The Folde has officially launched in Houston, TX! The popular Austin-based laundry and dry cleaning delivery service is now available to Houston residents. The Folde offers a full-service laundry & dry cleaning solution with a variety of different options to fit the needs of a wide demographic – ranging from parents & families to young professionals & college students.

HOW IT WORKS:

All ordering is done on the easy-to-use app. Once scheduled, customers are prompted to leave their dirty clothes in The Folde bags outside their door. The Folde provides different bags for the customer to differentiate treatment – including dry cleaning, hang dry, and regular wash & fold. As a premium service, the entire process is completely customizable and all clothes are handled with extreme attention to detail. When placing an order in the app, options are presented to choose the type of detergent, softener, and bleach as well as different folding and hanging options.

Laundry is priced at a flat rate by the size of the wash and fold bag starting at $30. The flat-rate prices make pricing predictable, affordable, and easy to budget for – eliminating the variability and sticker shock of traditional, per-pound pricing. The company urges customers to “stuff your bags full; it doesn’t change the price!” Dry cleaning garments are priced per item.

ABOUT THE FOLDE:

The Folde was founded in Austin in 2017 by three college roommates who realized they wanted a service that didn’t exist.

“It didn’t exist! And, we wanted it – so we made it. An all-inclusive laundry service that at the click of a button could handle the abuse we put our clothes through on a daily basis. It needed to be somewhere between an old-school laundromat and the trendy, new delivery service apps you see everywhere these days.”

“We wanted it to be a quick & convenient service that we would use. But, we needed it to be the quality of service that our moms would use.”

For the founders, the newfound free time was about spending time with each other. But, the motivation for using the service varies in The Folde’s customer demographic – ranging from homeowners with large families to single young professionals. Regardless of the reason, The Folde is proving the be a favorite service for people looking to lighten the load. With other chores like grocery shopping, dog walking, and lawn care available at the click of a button, why not laundry?

Whether it’s a family-homeowner with a washer & dryer who needs a helping hand or a renting young professional without access to a washer and dryer, The Folde is proving that there is room at the table for laundry when considering chores to outsource online.  And, in that, the quality of the treatment and presentation is important – with The Folde doing all of the laundry production in-house, a non-traditional & capital-intensive model aimed at not only delivering convenience but also delivering a level of quality that is typically overlooked in the laundry industry.

If you would like more information about The Folde or would like to speak to the founders, please contact us. If you’re interested in becoming a brand ambassador for The Folde, please apply here. Media kit available by request.

The Folde: Houston Laundry Delivery Expansion
The Folde: Houston Laundry Delivery Expansion
The Folde: Houston Laundry Delivery Expansion
The Folde: Houston Laundry Delivery Expansion
The Folde: Houston Laundry Delivery Expansion
The Folde: Houston Laundry Delivery Expansion
The Folde: Houston Laundry Delivery Expansion
The Folde: Houston Laundry Delivery Expansion
The Folde: Houston Laundry Delivery Expansion

How do I update billing information with The Folde

How do I update my credit card with The Folde?

It looks like your billing info needs to be updated with The Folde. That’s ok; it happens!

To update online: Log in to the app from your mobile device or log in to www.thefolde.com/order from your computer. Navigate to your “profile tab” using the menu in the top right corner. Add new payment info into the “payment” row.

If this is your first time logging into the new system (August 2019), you will need to use this email address and reset your password.

To update by phone: Feel free to call 833-676-5807 to speak to one of our team members and get this updated by phone.

To update by chat: From the website, you can chat with one of us in the chatbox that pops up in the bottom right corner of your phone or computer screen.

The Folde delivery fee | laundry service delivery fees

Does mobile pick-up and delivery cost extra?

What is the delivery fee?

All pickup and delivery laundry and dry cleaning orders are subject to a $6 delivery fee. The $6 fee covers both pickup and delivery – which means your total cost is $6, not $12. For more information on our pricing, delivery fees, or custom packaging requests, visit www.thefolde.com/pricing.

Note – Businesses that qualify for discounted business pricing are exempt from the $6 delivery fee. To apply for discounted business pricing on your laundry or dry cleaning, email support@thefolde.com.

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Does The Folde deliver laundry and dry cleaning in my neighborhood?

How do I know if my address is within your Houston delivery zone?

We provide pickup and delivery wash and fold laundry and dry cleaning at the click of a button, servicing the Austin and Houston areas. All neighborhood eligibility is based on zip code. In Austin, we service greater Houston Heights, Lazybrook, Timbergrove, Spring Branch, Midtown, and other Houston neighborhoods. The full list of zipcodes that The Folde services is: 77007, 77008, 77009, 77018, 77055, 77091, and 77092.

For more information on specific zip codes in your area, please visit our Delivery Page or check out the map below.

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Does The Folde deliver laundry and dry cleaning in my neighborhood?

How do I know if my address is within your Austin delivery zone?

We provide pickup and delivery wash and fold laundry and dry cleaning at the click of a button, servicing the Austin and Houston areas. All neighborhood eligibility is based on zip code. In Austin, we service greater Austin, Travis Heights, Westlake, Zilker, Manchaca, Riverside, and other Austin neighborhoods. The full list of zipcodes that The Folde services is: 78701, 78702, 78703, 78704, 78705, 78712, 78722, 78723, 78731, 78735, 78741, 78745, 78746, 78748, 78749, 78751, 78752, 78756, 78757.

For more information on specific zip codes in your area, please visit our Delivery Page or check out the map below.

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The Folde laundry and dry cleaning delivery service

Do you accept walk in orders?

Unfortunately, The Folde does not accept walk-in orders. While we do have multiple storefronts, warehouse locations, these act as distribution centers for our drivers to pick up and delivery laundry. We do not accept walk-in orders at these distribution centers. All ordering is processed online for pick-up and delivery service. If you have questions, feel free to call us at 833-676-5807 or email support@thefolde.com.

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Delivery dry cleaning service

The Folde listed as one of top dry cleaners by Cleaning Service Reviewed

The Folde was listed as one of the top dry cleaners in Austin, Texas by Cleaning Service Reviewed in their 7 Best Options for Dry Cleaners in Austin.

Amanda from Cleaning Service Reviewed writes “The Folde is a full-service laundry wash-and-fold and dry cleaning startup in Austin, Texas. Their works aims to inspire freedom by leaving your laundry to their care while you spend your time doing what you love. The key to The Folde’s success is their consistency. They have set time for pick up and delivery, while sending reminders to customers, to save time and effort to everybody. Their flat-rate pricing likewise makes laundry and dry cleaning predictable as well as affordable.

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Houston & Austin Delivery Laundry & Dry Cleaning Service

What to expect from my first laundry order?

Welcome to The Folde! We get it; this whole pick-up and delivery laundry concept is new. We’re here to help bridge the gap between your traditional laundry practices and our new, digital take on it.

How does it work?

Create your laundry account and select your treatment preferences. You can even leave notes on special treatment for our team! Remember, our goal is to make laundry day as easy as possible for you. From our drivers to our production team, your clothes are in good hands! On laundry day, you’ll get your own, personalized The Folde laundry bags to separate your laundry and dry cleaning; these bags are yours to keep! Just in case, we’ll remind you the night before and then again on the day of your service to make sure you don’t forget.

We’re experts in clothing care! When your clothes are cleaned, crisp, and ready to wear, one of our The Folde delivery drivers will return them folded and hung at your designated drop-off location. Not going to be home? No problem! Most customers prefer we pickup and deliver right from their doorstep. You’ll be updated by text and email with photo documentation. If you won’t be home for your first pickup, you can leave your laundry in other bags or hampers – we will return your clean clothes with your new, personalized laundry bags.

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