Customer Spotlight: Jennifer T in Bellaire, TX
Written by The Folde Customer Jennifer T. in Bellaire, TX
I’ll paint the picture for you. It’s simple math! Four kids plus one grandmother multiplied by five days in a U-Haul moving across the country equals lots of laundry.
The next day the driver showed up with about a bunch of bags full of beautifully folded laundry. They even steamed and hung up my husbands collared shirts. The items were packed in what they call “drawer-ready packaging.” It was unbelievable. They were even able to identify that we had several kids due to the size and sex differences in the clothing and did a pretty good job packaging each of my children’s clothes separate. When unpacking, all we had to do was throw them straight into the drawers. They quite literally packed our laundry after cleaning it better than we packed it when moving across the country. I was pretty much able to just plop the bags in my kids drawers and they were ready to go.
We started doing weekly recurring pickups to help with all the laundry. My husband calls it preventative maintenance and I call it a lifesaver. We don’t give them all of our laundry but just having The Folde do two bags a week has given us so much relief.
The frustration that comes with a never-ending pile of clothes is now gone. At least when I get bogged down with laundry now, I know the reinforcements are on the way for my Monday morning recurring laundry pickup.
And, my husband’s mom even set up her own account and gets pickups very once in a while. Now, with COVID, The Folde has really been a lifesaver. Between entertaining the kids and trying to keep a modest amount of focus on work, there isn’t much time left in the day.
Five stars! – Jen
Create your laundry account and select your treatment preferences. You can even leave notes on special treatment for our team! Remember, our goal is to make laundry day as easy as possible for you. From our drivers to our production team, your clothes are in good hands!
On laundry day, you’ll get your own, personalized laundry bags to separate your laundry and dry cleaning; these bags are yours to keep! Just in case, we’ll remind you the night before and then again on the day of your service to make sure you don’t forget.
We’re experts in clothing care! When your clothes are cleaned, crisp, and ready to wear, one of our The Folde delivery drivers will return them folded and hung at your designated drop-off location.
No problem! You’ll be updated with photos. If you won’t be home for your first pickup, you can leave your laundry in other bags or hampers that we will return with your clean clothes. Check out our pickup & delivery tips.
But, we’re not just another pickup and delivery app. Our new take on laundry and dry cleaning is simple. We obsess over every detail throughout the cleaning process because, as you know, cleaning your clothes is an art — not a science.
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