How does laundry service work?
Wash and fold laundry and dry cleaning delivery in Austin & Houston, Texas.
Schedule a Pickup
Create your laundry account and select your treatment preferences. Remember, our goal is to make laundry day as easy as possible for you. From our drivers to our production team, your clothes are in good hands!
On Pickup Day
On laundry day, you’ll get your personalized laundry bags to separate your laundry & dry cleaning. Just in case, we’ll remind you the night before & again on the day of your service to make sure you don’t forget.
On Delivery Day
When your clothes are cleaned, crisp, and ready to wear, one of our delivery drivers will return them folded and hung at your designated drop-off location.
No problem! You’ll be updated with photos. If you won’t be home for your first pickup, you can leave your laundry in other bags or hampers that we will return with your clean clothes. Check out our pickup & delivery tips.
How do I separate my laundry?
It’s simple; you separate wash & fold laundry from dry clean and press laundry.
- Wash & Fold: Items in the wash & fold bags get treated like regular laundry – washed, dried, and beautifully folded.
- Delicates: The Delicates Bag is for your wash & fold garments that need gentle wash and low-temperature or air dry.
- Dry Cleaning: Garments you want to be returned on hangers should be included in the dry cleaning bag. These are either laundered or dry cleaned then pressed.
How is my laundry cared for?
We operate to the best practices of laundry care and dry cleaning.
- Eco-friendly detergent in commercial, high-efficiency machines.
- All wash and fold clothes are processed based on material standards to preserve fit.
- Dry cleaning with organic solvents – not harmful alternatives.
- Full-time, insured, and well-trained W2 employees working in facilities that we proudly own.
Laundry Delivery Service FAQ
Our flat-rate laundry delivery service pricing makes laundry day easy. We’ve eliminated the hassle and sticker shock of per pound pricing. Stuff your bags full; it doesn’t change the price! Our pricing varies city-to-city which is detailed in the link below.
We get it; this whole pick-up and delivery laundry concept is new. We’re here to help bridge the gap between your traditional laundry practices and our new, digital take on it. We’ve put together a complete guide to your first order here.
With your first order, you will be provided two specific wash and fold bags and one specific dry cleaning bag to easily separate your dry cleaning clothes from your wash and fold clothes. Additionally, you can request one of our new Delicates Bags for your delicate laundry.
Please note that any items that you wish to be returned on hangers should be included in the dry cleaning bag. These garments will be priced individually. Learn more about our laundry bags here.
Yes! We offer next-day delivery for wash & fold laundry orders for an additional $10.
In your app, you first have the option to select which laundry services you need. The options here are 1) wash & fold laundry service and 2) dry cleaning service, or 3) both.
If you only need wash & fold laundry service, you’re eligible for next-day laundry delivery. Not into that? Two-day service is still available at the same price and the same scheduling availability.
It’s not always clear how to best use it in unison with the rest of your life: budgets, schedules, work, school, family, etc. There is no one size fits all solution. We asked our customers how they use The Folde to better show you the flexibility that a residential laundry service can provide. Here is what we found.
It’s important to know who is doing your laundry!
While you might not care who is delivering your pizza, you should care who is doing your laundry. With the rise of middle-man apps that pair you with the closest or cheapest service provider, you have no idea who is picking up, cleaning, and delivering your clothes. And, this likely changes order-to-order – sometimes even being sent to individuals to wash at their home instead of a professional company operating in a professional laundry facility.
At The Folde, we’re real people doing real laundry – really well. We’re a laundry service you can trust because we really care about your laundry.