How does delivery laundry service work?
Wash and fold laundry and dry cleaning delivery in Austin & Houston, Texas.
schedule a pickup
Create your laundry account and select your treatment preferences. You can even leave notes on special treatment for our team! Remember, our goal is to make laundry day as easy as possible for you. From our drivers to our production team, your clothes are in good hands!
on pickup day
On laundry day, you’ll get your own, personalized The Folde laundry bags to separate your laundry and dry cleaning; these bags are yours to keep! Just in case, we’ll remind you the night before and then again on the day of your service to make sure you don’t forget.
on delivery day
We’re experts in clothing care! When your clothes are cleaned, crisp, and ready to wear, one of our The Folde delivery drivers will return them folded and hung at your designated drop-off location.
No problem! You’ll be updated with photos. If you won’t be home for your first pickup, you can leave your laundry in other bags or hampers that we will return with your clean clothes. Check out our pickup & delivery tips.
Laundry Delivery User Guides
We get it! Delivery laundry service is a relatively new thing! Your clothes, your time, and your trust are delicate.
What to Expect?
This in-depth guide to your first laundry service walks you through FAQ from scheduling all the way to getting your clean clothes delivered.
Leaving Clothes Out
Does leaving your clothes out for pickup seem strange? It’s not! It’s common. Here are some tips from our delivery drivers.
Meet the Bags!
We use different bags to differentiate treatment and pricing. It’s up to you to control the treatment and pricing of your order.
Our goal is to deliver quality! We think folding laundry is an art, not a science. We’re real people doing real laundry – really well!
There is no one size fits all solution – but here is some advice from our current customers to help you find your sweet spot.
Next Day Delivery
All wash & fold laundry orders are eligible for next-day laundry delivery. In the app, you’ll be prompted with the $5 charge.
What are people are saying?
Caroline T. – Facebook
“I wish I could shout from the mountaintops how much I love this service! Now, I’m done with laundry in 10 minutes each week.”
Nick B. – Yelp
“Yess! Finally an affordable option for laundry services in Austin! My clothes always come out perfect. Highly recommend!!”
Geneva S. – Google
“I’ve tried a number of services in the area and The Folde has outdone them all. The service is by far the most consistent & the folding is impeccable.”
Laundry delivery service FAQ
Our flat-rate wash & fold laundry pricing makes laundry predictable and affordable. We’ve eliminated the hassle and sticker shock of per pound pricing. Stuff your bags full; it doesn’t change the price! With that, we have a $30 bag & a $40 bag for wash & fold laundry.
Dry cleaning & launder-press garments are priced per piece between $3-$6.
It’s important to know who is doing your laundry!
While you might not care who is delivering your pizza, you should care who is doing your laundry. With the rise of middle-man apps that pair you with the closest or cheapest service provider, you have no idea who is picking up, cleaning, and delivering your clothes. And, this likely changes order-to-order – sometimes even being sent to individuals to wash at their home instead of a professional company operating in a professional laundry facility.
At The Folde, we’re real people doing real laundry – really well.
We get it; this whole pick-up and delivery laundry concept is new. We’re here to help bridge the gap between your traditional laundry practices and our new, digital take on it. We’ve put together a complete guide to your first order here.
It’s not always clear how to best use it in unison with the rest of your life: budgets, schedules, work, school, family, etc. There is no one size fits all solution.
We asked our customers how they use The Folde to better show you the flexibility that a residential laundry service can provide. Here is what we found.
Laundry is tricky! Everyone has their own preferences. And, it’s our goal to make sure you know how to share these preferences with us. After all, saving time on laundry day isn’t worth much if it’s not exactly how you want it, right?
We offer customizations for detergent, softener, bleach, hang-dry, folding preferences, hanging preferences, and more. Here are some tips to help you customize your laundry preferences before scheduling your next order.
With your first order, you will be provided two specific wash and fold bags and one specific dry cleaning bag to easily separate your dry cleaning clothes from your wash and fold clothes.
Please note that any items that you wish to be pressed should be included in the dry cleaning bag and will be priced individually. Learn more about our laundry bags here.
Yes! We offer next-day delivery for wash & fold laundry orders for an additional $5.
In your app, you first have the option to select which laundry services you need. The options here are 1) wash & fold laundry service and 2) dry cleaning service, or 3) both.
If you only need wash & fold laundry service, you’re eligible for next day laundry delivery. Not into that? Two-day service is still available at the same price and the same scheduling availability.