It’s simple. I created my laundry account with a couple of clicks. In doing this, you’ll select your treatment preferences like detergent, laundry softeners, hanging preferences, bleach, etc. You can even leave notes on special treatment. We like our gym clothes and delicates air dried – so we chose this for an extra $5.
We get a text the evening before reminding us to leave the laundry out for the driver to pickup. I read that you can leave it out for them and don’t need to be home – however with the COVID work from home life, we kept the bag inside until the driver showed up. With the text message notifications, it's super simple.
They give you your own, personalized laundry bags to separate your laundry and dry cleaning. Again, working from home doesn’t create much dry cleaning for us so we have only been using the laundry delivery – not the dry cleaning delivery. But the dry cleaning is good to have for when life gets back to normal and we jump back into weddings and work conferences.
They took care of the rest. When it get’s delivered, I was kept up to date with app notifications, text messages, and even a photo of the laundry delivered at the door.
I can't recommend them enough. Their customer support team has been very helpful with getting our recurring schedule set up and the drivers are always polite and well-informed - not your typical pizza delivery drivers.
Learn more about Memorial laundry delivery service with The Folde!