Our flat-rate laundry delivery service pricing makes laundry day easy. We’ve eliminated the hassle and sticker shock of per pound pricing. Stuff your bags full; it doesn’t change the price! Our pricing varies city-to-city which is detailed in the link below.

We get it; this whole pick-up and delivery laundry concept is new. We’re here to help bridge the gap between your traditional laundry practices and our new, digital take on it. We’ve put together a complete guide to your first order here.

With your first order, you will be provided two specific wash and fold bags and one specific dry cleaning bag to easily separate your dry cleaning clothes from your wash and fold clothes. Additionally, you can request one of our new Delicates Bags for your delicate laundry.

Please note that any items that you wish to be returned on hangers should be included in the dry cleaning bag. These garments will be priced individually. Learn more about our laundry bags here.

Yes! We offer next-day delivery for wash & fold laundry orders for an additional $10.

In your app, you first have the option to select which laundry services you need. The options here are 1) wash & fold laundry service and 2) dry cleaning service, or 3) both.

If you only need wash & fold laundry service, you’re eligible for next-day laundry delivery. Not into that? Two-day service is still available at the same price and the same scheduling availability.

It’s not always clear how to best use it in unison with the rest of your life: budgets, schedules, work, school, family, etc. There is no one size fits all solution. We asked our customers how they use The Folde to better show you the flexibility that a residential laundry service can provide. Here is what we found.

It’s important to know who is doing your laundry!

While you might not care who is delivering your pizza, you should care who is doing your laundry. With the rise of middle-man apps that pair you with the closest or cheapest service provider, you have no idea who is picking up, cleaning, and delivering your clothes. And, this likely changes order-to-order – sometimes even being sent to individuals to wash at their home instead of a professional company operating in a professional laundry facility.

At The Folde, we’re real people doing real laundry – really well. We’re a laundry service you can trust because we really care about your laundry.

We use different bags to differentiate service, treatment, and pricing. This means it is up to you to control the treatment and pricing of your order.

Wash & Fold Bags: Our wash and fold bags come in two sizes. Items in the wash & fold bags get treated like regular laundry – washed, dried, and folded.

These bags hold your everyday laundry including clothing, towels, sheets, and other items that you would run through a personal washer and dryer.

As part of our wash & fold service, we hang and steam all collared shirts, dresses, and blouses.

Dry Cleaning & Launder Press Bag: This garment bag for our dry cleaning and launder press service doubles as a garment carrier. Garments included in the dry cleaning bag are either laundered or dry cleaned then pressed or steamed depending on the manufacturer’s recommendations. Dry Cleaning services are priced per item.

With a good laundry service, it’s all about what you don’t see! We don’t like wrinkles. We think folding laundry is an art, not a science. And, we believe you should know who is doing your laundry – not just ordering from any app you find online.

Here is more information on our treatment processes.

Yes! If you need a new laundry bag, one will be provided with your next order for $5. Feel free to specify in your order notes or ask your driver at pickup.

Our dry cleaning bags are much larger in size as compared to our two flat-rate wash and fold bags to accommodate the gentle nature of our dry cleaning product.

Any clothes not transferred to the proper The Folde branded bags will be estimated for pricing into our flat-rate bag pricing structure. As such, any wash & fold that is included in our dry cleaning/launder press bags will be charged as a Standard Bag and an X-Large Bag.

As part of our thorough and complete cleaning processes, we check all pockets before any treatment begins. However, pens, lipstick, and gum can be sneaky. They do their best to ruin your day and ours.

While we always go above and beyond to prevent damage. And, in the case that garments are damaged from customer oversight of items left in the pockets, we will do our best to fix the damage at no extra charge. However, we are not responsible for any remaining damage due to customer oversight.

So, help us out! Please check your pockets!