Laundry is tricky! Everyone has their own preferences. And, it’s our goal to make sure you know how to share these preferences with us. After all, saving time on laundry day isn’t worth much if it’s not exactly how you want it, right?
1. Turnaround Time
Want your wash & fold laundry delivered quicker? We offer next-day scheduling options for wash & fold laundry orders picked up by 3pm. This express wash & fold delivery service costs $5 extra. If you aren’t picky about your turnaround time and are interested in saving money, our standard delivery service averages 1.5-2 days and is a great way to save. Consider these scheduling options for your next order.
2. Hanging vs. Folding
As a standard, collared shirts, blouses, & dresses in your wash & fold bags are steamed and returned on hangers to eliminate wrinkles – for free! If you want these folded instead, you can tell us in your order notes. If you want t-shirts & pants steamed & returned on hangers too, you can update this is your account preferences.
3. Hang Drying Delicates
We offer delicate dry options for free and hang dry options for just $5/bag. If you want your delicates hang-dried, separate these items in your next order and update your hang dry preferences in your account.
4. Whiter Whites
All garments are separated to the manufacturer’s recommendations in both the washing and drying process. But, if you’re looking to whiten your whites, you can select “Bleach Whites” in your account preferences.
5. Scheduling Tips
We offer different schedules in your neighborhood on different days of the week. If you want to minimize the time your clothes are left out, try scheduling morning pickups and afternoon deliveries to line up with your work schedule. Just because it’s picked up in the morning doesn’t mean it has to be delivered in the morning too.
6. Get Detailed with the Order Notes
If you have more detailed notes about treatment, folding, packaging, or scheduling, feel free to tell us in your order notes! We would appreciate the help in figuring out exactly how to make laundry day as easy as possible for you.
You were coming up with #laundryhacks well before we came around. Let us know how we can improve! From ordering and app suggestions to folding preferences and treatment options, we would love your thoughts in a quick survey! Take the 1-2 minute survey below.